We have received a truly exceptional service from Refurb-a-Sash from beginning to end. I would recommend them to anyone.
After 15 years carrying out property improvements in London, I have learnt to expect a level of hassle in any change. This was the first time that this was absolutely not the case. The Surveyor was highly knowledgeable, explained what needed to be done and how the refit would take place. He was very patient with the numerous questions we asked. What he said – and documented in detail – would happen was exactly what did happen.
The two fitters we had at the house were an absolute pleasure to have around. They left the house secure and clean every night, taking particular care with our nursery, so our little one didn’t even notice what was going on. What was particularly impressive was that after replacing seven widows – restoring at least four to their original sizes – we do not have any redecorating to do at all. That really speaks to the care they took and the pride they have in the exceptional standards of their work. The windows themselves look fantastic.
Our home is instantly warmer, quieter and smarter. If I had known it would all go this smoothly, I would have had the windows replaced years ago. I am very grateful to Refurb-a-Sash and would not hesitate to use them again should we move in the future. They say exactly what they are going to do, and then do exactly what they said they would do.
What a pleasure to deal with you guys at Refurb-a-Sash.
I wanted to say thank you for responding so quickly and efficiently for the window at Grosvenor Road. Whilst writing, please send my thanks to the guys who installed our windows here at Mount Ararat Road. One window in particular was quite tricky and your craftsmen worked quickly, efficiently and are so polite and reliable. It is a rarity to experience this service level and I really appreciate it. I will not hesitate in using you again or recommending you every time.
From start to finish I had an excellent experience with Refurb-a-Sash.
The job was pretty big, to refurbish all the original single glazed draughty and hard to open sash windows in a 6-bedroom Victorian house. The trickiest job being to incorporate the 3 original stained-glass panes in the front bay window. I could not have been more thrilled with the end results, double glazed units, easy to open and close and no wind whistling through the gaps.
The front bay is an excellent piece of workmanship, which they should justifiably be proud of! And still some 13 years later I’ve not had to repaint the frames yet. All in all, I highly recommend you use Refurb-a-Sash and hope you will be as happy as I have been with their professionalism and craftsmanship.
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